Shipping policy

Custom Products: All custom products are made to order. Please allow 4–8 weeks for processing due to vendor availability, order volume and holiday schedules 

Shipping: Once your order has been shipped and a tracking number has been provided, USPS delivery may take approximately 1–3 business days depending on your location. Tracking information will be sent via email once your order is dispatched.

Shipping Address Responsibility: Customers are responsible for providing the correct shipping address at checkout. To ensure swift shipping, please be sure to include apartment and/or suite number, if applicable. 
Orders are shipped exactly as entered by the customer. If a package is returned due to an incorrect or incomplete address, the order will not qualify for a refund. A reshipping fee will be required to send the package again. Once packages are received by USPS, we are no longer responsible for the package. USPS is, then, responsible and any other questions or concerns should be through them at 1-800-275-8777.


Lost or Stolen Packages: We are not responsible for packages that are lost, delayed, or undelivered due to incorrect shipping information provided during checkout. Once an order has left our store, we are not responsible for lost, stolen, delayed, or damaged packages. All shipments include insured shipping labels

NB: Shipping and billing addresses must match. All orders with differing shipping and billing addresses will not be accepted